![]() Necessary cookies are absolutely essential for the website to function properly. This system-wide accessibility features relies on the app supporting the feature and the Peacock app might not abide by the system-level accessibility preference on all platforms. While this can be a solution, and one Peacock recommends, subscriber miles will vary. Some devices, such as Apple TV, do offer the option to universally enable captions at the system level through the device’s settings menu. Unfortunately, there are currently no fixes for these problems. Other common issues include subtitles not remaining on the screen long enough, or sometimes not working at all. Subtitle settings can be adjusted through the websiteĪlthough this isn’t the most convenient solution, if the subtitles are too large or too small, it is currently the only way to make changes. This section can be found by first clicking on Account and then on Settings. ![]() However, subscribers can make permanent adjustments to the font color, size and more by vising the Peacock website and clicking on Customize in the Subtitle Appearance section. As there is no subtitles section in the app settings, there are also no customization options. For those encountering this specific issue, and in need of permanently enabling subtitles, it may be worth trying a different device.Īnother common issue with Peacock’s approach to subtitles is the difficulty in adjusting the size. This should not be happening and doesn’t appear to be an issue on all platforms and devices. In other words, closed captioning has to be enabled each time a new video is played. One is instances where subtitles do not remain on permanently. In addition to no clear option to turn subtitles on or off through the settings menu in Peacock apps, some users have encountered other issues. If closed captions are enabled on one Peacock profile, the change will only apply to that profile going forward.Īdvertisement Issues with subtitles on Peacock This issue can be avoided by making use of Peacock profiles. In cases where a single Peacock subscription is shared between family members, there may be times when someone enables closed captioning, resulting in someone else needing to disable them again at a later time. For example, if enabled on a smart TV, subtitles will remain on when accessing Peacock on a smartphone or any other device through the same account. This also applies when streaming across devices. However, once enabled, they will remain on until disabled again. Subtitles on Peacock are disabled by default and there will be times when a viewer needs to turn them on to improve their viewing experience.
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